Support

How can we help?

Short, honest articles for the questions we hear most. Can't find yours? Ask in the Support section of the forum — or contact us directly below.

Download, install, sign in and meet Aszurre for the first time.

What Aszurre needs from your PC — and what is optional.

Her voice, your microphone, push-to-talk — and what to do when something is silent.

Connecting the animated avatar and fixing the usual hiccups.

Activating your key, moving between accounts, how auto-updates work.

Still need help?

Open a private support ticket — a real person reads every one, and it arrives with your account and license already attached.