Support / System requirements
System requirements
Aszurre is a native desktop app. Here's what she actually needs.
Required
- Windows 10 or 11 (64-bit). There is no macOS, Linux, web or mobile version.
- Internet connection. Her speech and voice are generated by cloud models, so she needs to be online to talk.
- An Aszurre account with an active license.
Optional
- Microphone — for push-to-talk voice conversations. Any headset or USB mic works.
- Warudo or VSeeFace — for the animated VTuber avatar. Without them she still chats, speaks and streams.
- Twitch account — for chat, bits, subs and raid reactions.
- A GPU for local models. Aszurre's auxiliary AI roles can optionally run on your own machine through Ollama instead of the cloud. This is entirely optional — the default cloud setup needs no special hardware.
Hardware notes
- The app itself is light: any reasonably modern CPU and 8 GB of RAM are comfortable.
- Running local AI roles via Ollama raises the bar considerably (a dedicated GPU with 8+ GB VRAM is recommended) — but again, that's opt-in.
- If you also run OBS, Warudo and a game, budget your machine like a streamer: Aszurre won't be the heavy one, but she's one more guest.
Didn't fix it?
Contact support Open a private support ticket — it goes straight to us, together with your account and license context.